Reslo Privacy Policy

1. Information We Collect

We may collect the following types of personal data:

a. Account Information

• Name, email, password, and contact details
• Subscription tier, payment method (processed by Stripe), and billing history

b. Uploaded Content

• Resume text, job descriptions, and any other user-submitted data
• AI-generated resume outputs based on your content

c. Technical & Usage Information

• IP address, browser type, device type, and OS
• Session data, clickstream, timestamps, referring URLs

d. Communications

• Emails, messages, or support tickets submitted to Reslo

e. Third-Party Sources

• Information from analytics tools, fraud prevention providers, and payment processors

2. How We Use Your Data

We use your data to:

• Deliver and improve the Service
• Generate optimized resumes based on your inputs
• Train and refine our AI models (including by using your uploaded data)
• Provide customer support and resolve disputes
• Detect fraud or misuse
• Comply with legal requirements

We may anonymize and aggregate your data for statistical, research, or commercial purposes. We will never attempt to re-identify anonymized data.

3. AI Content and Data Usage

By uploading resumes or job descriptions, you agree that:

• Reslo may store, process, and reuse your inputs and AI-generated outputs
• Reslo may use your data for internal training, evaluation, marketing, or product improvement
• Reslo retains commercial rights to de-identified and AI-generated data

You are solely responsible for the content you provide. Reslo is not liable for unauthorized or inappropriate content uploads.

4. Disclosure of Personal Data

We may share your data only as necessary to operate and protect the Service:

5. Retention

We retain your data as long as:

• Your account remains active
• Required to provide or improve the Service
• Necessary for fraud prevention, dispute resolution, or legal obligations

You may request account deletion at any time by emailing privacy@Reslo.ai.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or obtain a copy of your data
• Correct or update your information
• Delete your personal data
• Object to processing or request restriction
• Withdraw consent (if processing is based on consent)
• Port data to another service

You may exercise your rights by contacting privacy@Reslo.ai. We may require identity verification. If you authorize an agent to submit a request on your behalf, written consent and verification will be required.

7. Accuracy of Outputs

AI-generated resume content is based on predictive algorithms and may be inaccurate or misleading. Reslo does not guarantee factual correctness of any output. You are solely responsible for verifying the accuracy and legality of AI-generated resumes.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect data from anyone under 13. If we learn that we have collected data from a child without consent, we will delete it promptly.

9. International Data Transfers

If you access the Service from outside the United States, you acknowledge and agree that your data may be transferred to and processed in the United States and other jurisdictions. We apply strong data protection standards regardless of your location.

10. Security Measures

We implement administrative, technical, and physical safeguards to protect your data, including:

• HTTPS encryption
• Role-based access controls
• Secure cloud infrastructure and audit logging

However, no system is 100% secure. You use the Service at your own risk.

11. Business Transfers

If Reslo undergoes a merger, acquisition, reorganization, bankruptcy, or sale of assets, your data may be transferred as part of that transaction.

12. Changes to this Policy

We may update this Privacy Policy at any time. We will post the revised version on our website with a new effective date. Continued use of the Service constitutes your acceptance of the revised policy.

13. Contact

For privacy inquiries or requests, contact:

• 📧 privacy@Reslo.ai
• 📍 Reslo AI LLC – Tampa, FL, USA